We at Maybray Digital in Brisbane employ SugarCRM to offer you automated call centre services. Our custom modules and applications can give you an edge over others in the marketplace. Our programs are backed by efficient IT teams that establish a connection between your databases and our CRM solutions. Our SugarCRM based software applications can be multilingual, because our custom applications cater to your international needs as well besides marketing campaigns, email integration and reporting.
Our systems can intelligently handle incoming feeds as per the preset rules; eg: leads, contacts, geography, product, etc. Such a service can particularly be useful if the representatives are located at different locations. The automation services lend a professional and formal element in the calls, making the customer services more efficient. We cater to all business types and provide them with satisfactory services. Our services do not confuse customers with long complicated menus; they are often custom-designed as per the business needs of the clients.